What an Electronics Store's Epic Fail Taught me about Consumer Rights

What an Electronics Store’s Epic Fail Taught me about Consumer Rights

It was that dreaded time. This is usually a time that many people wait for, but not me. I didn’t need an upgrade. My phone’s battery was draining like crazy and it has been a while. We all know that phone vendors started making phones less “tinkerer friendly” by sealing them up, so the batteries aren’t easily replaced. An urban myth (that is actually quite true), is that phones push software updates over time that actually make your phone slower until the phone seems almost unusable. Even opting out of phone updates in the past (every chance I get), that inevitable pop-up always comes up. My rant aside, it was time for me to upgrade to a new phone.