I just tried to buy a 1-time brand-as-author credit. I put in my credit card and underneath the credit card entry it said “thanks. processing your payment” and…nothing.
There was no confirmation page, no confirmation email, nothing like that. Is this normal? Because if a company were to buy your other packs (spending over $1000), it seems kind of shady or scary to not be redirected to a confirmation page of any kind.
Should we just wait? What is the protocol here?
Lionbridge Marketing Team