Not able to claim my profile back on hackernoon 2.0

Hello team,
While signing up my profile at hackernoon 2.0 i have used new handle different than medium one. This lead me to create a whole new profile at hackernoon where i have no access of my old published which i have published with medium account…I have written to support but didn’t get the support …

My medium handle is @kishorekamal which has been migrated to
where as the new hackernoon handle i have created is @kamalkishore

I want to access and claim my profile

Anyone please suggest me what can be done …