As the old Bob Dylan song goes, “For the times they are a-changin,” and your organization is going to need to change with them if you want your business to enjoy continued success in this new world COVID-19 has created. Though some in epidemiology are optimistic that 2022 could be the year the pandemic finally ends, many of the challenges this unprecedented experience has foisted upon our society are unlikely to follow suit. But take heart: from making work from home options permanent to effectively communicating your company’s purpose, here are four ways you can ensure your workforce thrives for years to come.
- Provide your employees with a remote-work option.
If employers learn only one thing from the pandemic, it should be that the opportunity to work remotely is a benefit employees appreciate and is not detrimental to productivity. Taking remote-work options away now could actually have disastrous consequences in terms of employee turnover. A Gallup survey found that 49 percent of employees who were working from home in September 2021 said they’d be likely to look for employment elsewhere if they lost the option to work remotely.
- Don’t hesitate to invest in tech to improve the employee experience.
The adoption of digital technology in the workplace was significantly sped up during the COVID-19 pandemic. In fact, according to a McKinsey Global survey of executives, many companies accelerated this adoption by three to four years as they increased remote-work capabilities, responded to consumer demand for online services, and increased migration of assets to the cloud.
Most formerly office-based businesses are now familiar with remote conferencing platforms such as Zoom as a result. Some have also implemented tools to enhance virtual collaboration and project management such as InVision, Trello, Teamwork, Slack, and Asana. If you’re among them, don’t stop there. Continue looking for opportunities to invest in tech that will improve your employees’ experience.
One such opportunity is your company’s intranet. Technology like Simpplr can improve employee engagement by uniting divided teams and streamlining communication. Supremely easy to implement and eager to integrate with other applications like those previously mentioned, Simpplr includes features such as interactive employee directories and profiles, built-in newsletters and events calendars, email digests, and more.
Amanda Berry of Simpplr explains succinctly, “Executives need to invest in people, technology, and tools that will connect employees in the new digital workplace.”
- Rethink the skills that will be most important to your business in this ‘new normal.’
With both internal and external interactions increasingly moving online, the skills your workforce requires to be successful may change. While every organization is different, a report released by Questionmark, an online employee assessment provider, suggests that employees will need a variety of abilities to thrive in this ever evolving environment. These skills include the ability to effectively communicate and collaborate, technical and data literacy, critical thinking and problem solving, empathy, creativity, and adaptability.
- Take every opportunity to communicate your organization’s purpose.
While profitability is obviously important to any business, it’s not generally the most important factor to the professionals you’re trying to recruit or the employees you’re attempting to retain. Rather, they’re interested in your organization’s purpose and the individual role they can play in it. Talk about your company’s purpose and your employees’ contributions at every opportunity, as it will actually contribute to employee experience as well as increase engagement, commitment, and feelings of well-being.